Privacy Policy
Expedixo (“Expedixo”, “we”, “us” or “our”) publishes news and analysis for the global travel retail and duty-free trade at expedixo.com (the “Site”). This Privacy Policy explains what information we collect when you visit the Site, subscribe to our newsletter, or contact our editorial team, how we use that information, and the choices and rights available to you. Please read it carefully alongside our Terms & Conditions.
1. Information We Collect
We collect information in three ways: information you give us directly, information collected automatically when you use the Site, and information we receive from third parties.
- Information you provide: your name, email address and any message content when you fill in a newsletter sign-up form, contact form, or submit a press release or tip to our editorial team.
- Information collected automatically: IP address, browser type, device type, pages viewed, referring URL, and approximate location, gathered through cookies and similar technologies when you browse the Site.
- Information from third parties: analytics and advertising partners may provide aggregated or pseudonymised data about how readers interact with our content across the web.
2. How We Use Your Information
We use the information described above to:
- Operate, maintain and improve the Site and the stories, newsletters and features we publish;
- Send the newsletters, alerts or editorial updates you have subscribed to;
- Respond to enquiries, press submissions and support requests sent to our editorial or contact addresses;
- Understand readership trends (such as which categories or regions are most read) so we can plan coverage; and
- Detect, investigate and prevent fraud, abuse or security incidents affecting the Site.
3. Cookies & Tracking Technologies
Like most news websites, expedixo.com uses cookies and similar technologies (such as pixels and local storage) to run the Site and to understand how it is used.
| Category | Purpose |
|---|---|
| Essential | Required for core site functionality, such as page navigation and security. |
| Analytics | Help us understand which articles and categories are read, so we can improve coverage. |
| Preferences | Remember settings such as region or category filters you have selected. |
| Advertising | Used by our advertising partners to measure and, where applicable, personalise ads. |
You can control or disable cookies through your browser settings at any time. Disabling certain cookies may affect how parts of the Site function.
4. How We Share Your Information
We do not sell your personal information. We may share information with:
- Service providers who host the Site, send our newsletters, or provide analytics on our behalf, under contractual confidentiality obligations;
- Advertising and analytics partners, where you have consented to non-essential cookies;
- Legal and regulatory authorities, where required to comply with a legal obligation, enforce our terms, or protect the rights, property or safety of Expedixo, our readers, or others; and
- A successor entity, in the event of a merger, acquisition or sale of some or all of our assets, subject to this Privacy Policy continuing to apply to your information.
5. Data Retention
We retain personal information for as long as necessary to fulfil the purposes described in this Policy, for example for as long as you remain subscribed to a newsletter, plus a reasonable period afterwards to comply with legal, accounting or security obligations. Aggregated or anonymised analytics data may be retained for longer, as it no longer identifies you.
6. Your Rights & Choices
Depending on where you live, you may have the right to:
- Request access to, or a copy of, the personal information we hold about you;
- Ask us to correct inaccurate information or delete information we no longer need;
- Object to, or ask us to restrict, certain processing of your information;
- Withdraw consent at any time where processing is based on consent (for example, unsubscribing from a newsletter using the link in any email); and
- Lodge a complaint with your local data protection authority.
To exercise any of these rights, please contact us using the details in Section 12 below.
7. International Data Transfers
Expedixo covers a global industry, and the service providers we use to operate the Site (such as hosting and email-delivery providers) may process information in countries other than your own. Where we transfer personal information internationally, we take reasonable steps to ensure it continues to receive an appropriate level of protection, including through contractual safeguards with our providers.
8. Children’s Privacy
The Site is intended for trade and business audiences and is not directed at children. We do not knowingly collect personal information from anyone under the age of 16. If you believe a child has provided us with personal information, please contact us so we can remove it.
9. Data Security
We use reasonable administrative and technical safeguards designed to protect personal information from loss, misuse and unauthorised access. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
10. Third-Party Links
Our articles frequently link to brand, retailer and airport websites for context and sourcing. This Privacy Policy applies only to expedixo.com. We are not responsible for the privacy practices of any third-party site you reach through a link in our content, and we encourage you to review their respective privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational or regulatory reasons. The “Last updated” date at the top of this page shows when the Policy was last revised. Material changes will be highlighted on this page.